~Doubling the existing facility to strengthen the system in response to increased demand for security monitoring~
SB Technology Corp.
SB Technology Corp. (Headquarters: Shinjuku-ku, Tokyo; President ＆ CEO: Shinichi Ata; hereinafter referred to as SBT) has renewed its Security Monitoring Center (SBT-SOC) with the aim of strengthening its response to security monitoring demands both domestically and internationally. Full-scale operations will begin in late July. This is the first renewal of SBT-SOC since its establishment in 2014. This time, we have renewed our facilities with the concept of creating a comfortable working environment for security analysts. With this renovation, the total floor space and number of seats will be approximately double that of the existing facility, and we plan to strengthen our system by increasing the number of security analysts from the current 80 to 150 by fiscal 2024.
SBT-SOC provides managed security services (MSS) where professional security analysts monitor the security systems and networks of customer environments 24 hours a day, 365 days a year to protect them from cyber attacks and unauthorized access. It monitors not only gateway products such as firewalls and IDS/IPS, but also the activities of the entire company, including endpoints, servers, and cloud environments, which are increasingly being used by companies in recent years.
■Background
While telework has become popular in many companies due to the spread of the new coronavirus, there has been an increase in cyberattacks targeting telework environments, such as vulnerabilities in VPN devices and breaches of remote desktop authentication. The number of companies that will permanently adopt telework as a new normal work style will continue to increase, and with the increase in sophisticated cyberattacks such as ransomware and targeted email attacks, there will be a demand for security measures for companies. is increasing.
Furthermore, according to a survey conducted by IPA*1, 7.5% of Japanese user companies have a dedicated CISO (Chief Information Security Officer), etc., and 7.5% of Japanese user companies have a CSIRT*2 with one or more full-time members. The number remains at 31.1%, and the quantitative and qualitative shortage of "security personnel" at the management and practical levels is a major issue.
When it comes to security measures, it is important not only to prevent intrusions, but also to be able to detect threats as quickly as possible. However, in user companies that do not have specialized human resources available, it is extremely difficult for those in charge to collect and analyze logs on a daily basis. In order to further meet these needs, SBT will renovate its existing facilities and begin full-scale operations from late July 2022.
■Key points of renewal
In order to strengthen our system in response to the increased demand for security monitoring, we doubled the size of our existing facility. The office has a 25-seat operation space for monitoring and analysis, a separate booth for customer service, and a brainstorming booth where analysts can have discussions. 27 displays will be placed on the walls to display alert information, traffic trends, attack trends, etc., and will also be used for coordination with global monitoring centers located overseas. For the renewal, we focused on the following three points, with the concept of ``creating an environment that makes it easy for security analysts to work.''
①Improvement of operational efficiency
Analysts use various tools to perform analysis. In order to work efficiently, we have introduced a horizontal curved monitor that allows you to run multiple tools at once and work without stress. The layout was designed to provide an unobstructed space that facilitates direct conversation so that analysts can work collaboratively. Additionally, whereas previously we had to go to a conference room to report to customers, we have set up individual booths within SBT-SOC to reduce travel time and allow us to work more efficiently.
②Improvement of work environment
We have designed a spacious and comfortable space with a large area for each person. The color temperature of the lighting automatically changes depending on the morning, noon, and evening hours, simulating natural light. We have added a new rest space with wood-grained floors, tables, and sofas to help you refresh yourself.
③Strengthening cooperation with other monitoring bases including the Global Monitoring Center
Due to the increasing demand for monitoring from customers with overseas locations, there was an urgent need to strengthen cooperation with global monitoring centers. Until now, we have been communicating individually through chats, etc., but by installing a large display and audio system, we are now able to work as if we were working in the same office.
■Future outlook
SBT-SOC, which has recently undergone a renewal, aims to increase the number of security analysts from the current 80 to 150 by fiscal 2024. SBT aims to expand its focus area, the security business, to annual sales of 10 billion yen over the next three years.
■ About SBT-SOC
SBT-SOC prevents serious incidents by having professional security analysts monitor the security systems and networks of the customer's environment 24 hours a day, 365 days a year, and detecting threats from cyber attacks. It monitors records called logs to detect and analyze attacks. If any suspicious activity is observed, analyze the logs, estimate the cause, and report it. When a security incident occurs, we work with the response team to identify and investigate the cause, and perform system recovery.
・History of SBT-SOC
March 2014 SBT-SOC opened
June 2016 Managed Security Service (MSS) launched
May 2018 Build a unique log analysis platform using AI and introduce it to SBT-SOC
April 2019: Opened “Global Monitoring Center”, an overseas base for security operation monitoring
·overview
Monitoring bases: Japan (in Tokyo), 1 overseas base
Structure: Center Director, Chief Analyst, Incident Analyst, Security Analyst, Operator
Number of people: 80 people (as of April 2022)
Qualifications: CISSP, Information Processing Security Support Specialist, GIAC, Network Specialist, and many other vendor qualifications.
Number of monitoring logs: Approximately 120 billion logs/month, approximately 4 billion logs/day (as of April 2022)
Facilities: Entry authentication using biometrics and IC cards, recording with 24-hour surveillance cameras, prohibition of bringing in recordable devices, limited operation monitoring communication, securing emergency power supply for at least 72 hours
Contact information regarding this press release
● SB Technology Corp. Corporate Communication Group
E-mail: sbt-pr@tech.softbank.co.jp
