We have formulated and comply with the "Basic Information Security Policy" to ensure that our customers can use our solutions and services with peace of mind.
We will strive to maintain information security by preventing various threats to information security and taking continuous measures to address them, in order to gain the trust of our customers and society at large.
Main initiatives
In-house initiatives
Threats to information security are increasing day by day, and there is a possibility that data leaks or virus infections could cause business interruptions and cause serious damage to customers.
In order to protect the important information entrusted to us by our customers, we have established an information security management system and are taking effective measures by combining various elements such as organization, people, systems, and facilities.
Company-wide initiatives in information security
Our company promotes information security activities by implementing the following initiatives.
- Establishment of information security management system management regulations
- Establishment of an information security steering committee and holding regular countermeasure meetings
- Establishing an emergency communication system to quickly respond to incidents and accidents
- Identifying information assets and personal information held and responding to potential risks
- Thorough personal information protection management
- Establishment of complaint consultation desk and development of procedures to promptly respond to inquiries
- Implementation of measures for various networks and systems
- Implementation of information security education for employees in a group training format
- Implementation of information security audits and corrections for internal operations
- Conducting information security surveys on information management of outsourcing companies
Thorough efforts regarding services that handle personal information
In our division, which handles a large amount of personal information entrusted to us by customers whose main business is e-commerce services, we operate the system that handles the entrusted information on an internal network used for regular business and on a network that is independent from the outside, so that all customers can use our services with peace of mind. We have also implemented a monitoring system for this network, restricting access to unnecessary information. Personal information is also handled according to strict rules and under thorough management by a person in charge. Furthermore, we provide regular training to employees in charge of operations, and take thorough measures.
Please see our privacy policy here
Obtaining external certification
We have obtained certifications from external organizations regarding our information security efforts, appropriate protection measures for personal information, and the quality of our products and services.