[Kyushu Case Study (Fukuoka)] Supporting Ariake Netcom to strengthen its security monitoring and operation service level

SoftBank Technology Corp. (Headquarters: Shinjuku-ku, Tokyo, Representative Director and President Shinichi Ata, hereinafter referred to as SBT) is Ariake Netcom Co., Ltd. (Headquarters: Omuta City, Fukuoka Prefecture, Representative Director Kazuyuki Notomi, hereinafter referred to as Ariake Netcom) ) provided "Managed Security Services" (hereinafter referred to as "MSS"). Ariake Netcom has realized the provision of alert investigation and analysis in a 24-hour, 365-day operational system while reducing the burden on engineers by utilizing MSS. This makes it possible to provide high-quality security services to Ariake Netcom customers by double checking SBT and Ariake Netcom.

Ariake Netcom introduced security products to government customers and provided operation and monitoring during business hours, excluding emergencies. However, when an alert is detected, it is necessary to conduct an investigation to understand the degree of risk for all alerts, and serious alerts require top priority response, so engineers responsible for operation and monitoring must There were concerns about the burden on staff and the impact on other operations. We also felt that it was necessary to provide services outside of business hours to improve the security level of our customers, so we decided to use SBT 's MSS.

By utilizing MSS, we can reduce the burden on engineers when detecting alerts, such as the initial investigation and analysis of detected alerts, and the investigation of alerts that clearly do not require a response, while also providing support 24 hours a day, 365 days a year. We have realized the provision of services in an operational system. Additionally, we have established a system to double check alerts that require investigation with SBT, making it possible to provide higher quality security services. Furthermore, by using the investigation results report issued by MSS, we are able to report to our customers more quickly.

From now on, Ariake Netcom will start handling MSS. Together, SBT and Ariake Netcom will provide high-quality security services to improve the security level of Kyushu as a whole, including local government offices and companies.

■Click here for details on Ariake Netcom's company profile and case studies.
https://www.softbanktech.jp/case/list/ariake/

■About managed security services
For managed security services, security analysts who are cybersecurity experts are stationed at SBT 's in-house security monitoring center 24 hours a day, 365 days a year to properly tune your security system and take improvement activities to a higher level. Operation and monitoring will be carried out by
https://www.softbanktech.jp/service/list/managed-security-service/

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