~Streamline data aggregation of over 1 million items and reduce the effort of creating rankings~
SoftBank Technology Corp.
Clicktech Japan Co., Ltd. (Representative Director and CEO: Jay Powell, Headquarters: Minato-ku, Tokyo, hereinafter referred to as Clicktech Japan) and SoftBank Technology Corp. (Representative Director and CEO: Shinichi Ata, Headquarters: Tokyo) Shinjuku Ward (SBT) hereby announces that it has introduced QlikView provided by Clicktech Japan to oricon ME Co., Ltd. (President: Takeaki Harada, Headquarters: Minato-ku, Tokyo).
Oricon ME operates the service industry customer satisfaction ranking site ``Oricon Japan Customer Satisfaction Ranking,'' which surveys customer satisfaction with companies' products and services across 53 categories in 9 categories, and provides overall rankings and age groups. We provide rankings by item by subdividing the survey results, such as by category or region.
In the process of creating the various rankings provided by the company, we aggregate data from over 1 million items and perform various analyses. With this introduction, we were able to make our operations more efficient and faster by using QlikView for aggregation and analysis tasks that previously required a great deal of effort and time.
Background of introduction
Oricon ME began considering the introduction of a data aggregation system in March 2014, with the aim of streamlining and speeding up the aggregation and analysis of the huge amount of data used in various rankings. We compared multiple solutions while considering all options, such as scratch development and operation of BI tools, and decided to choose QlikView based on its cost and ease of development, as well as its ability to be introduced in a short period of time. We have decided.
The implementation requirements required not only extensive QlikView knowledge and development experience, but also literacy in the research industry, including understanding industry-specific expertise and know-how, developing bespoke reports, and achieving early implementation.
In response to this, SBT assigned a person familiar with the industry to immediately incorporate the requests obtained in advance into a report. Furthermore, as a result of our proposals that included specific operational images, we were highly evaluated for our development capabilities, product understanding, quick response times, and support system that set us apart from other vendors.
In addition, by taking advantage of QlikView's features and building the system in an agile manner in which development is carried out while adjusting the operational image each time, we were able to implement the system quickly in about a month.
In addition to improving the efficiency of data aggregation and analysis of the "Oricon Japan Customer Satisfaction Ranking," the company takes advantage of the flexibility and speed of freely setting analysis axes to expand horizontally to other businesses and management departments. We plan to use QlikView.
Clicktech Japan and SBT will continue to deepen their collaboration and work to provide high value-added solutions that support customers' business expansion.
oricon ME Co., Ltd. Company Profile
| Company name | oricon ME Co., Ltd. |
|---|---|
| Representative | Representative Director and President Takeaki Harada |
| Our Business | Provision of Oricon Japan customer satisfaction rankings, etc. |
| main office | STEP Roppongi, 6-8-10 Roppongi, Minato-ku, Tokyo |
| Establishment | August 2003 |
| Paid-in Capital | 148 million yen |
| URL | http://www.oricon.co.jp/ |
[About Clicktec Japan Co., Ltd. and Qlik Technologies Inc.]
Clicktech Japan Co., Ltd. is a Japanese subsidiary of Qlik Technologies Inc. (NASDAQ stock code: QLIK) in the United States. QlikTech is a leader in data discovery, providing self-service data visualization and guided analytics products and services. 34,000 customers around the world use our products and services to find meaning in scattered information, explore connections between data, and gain insights that lead to new ideas. Headquartered in Radnor, Pennsylvania, USA, we operate in 100 countries around the world and support our customers' businesses with approximately 1,700 partners.
