~ Introducing Mobile PerfectR SP sales SFA service to comprehensive supplier of office supplies and services ~
SoftBank Technology Corp.
SoftBank Technology Corp. (President & CEO: Shinichi Ata, Headquarters: Shinjuku-ku, Tokyo, hereafter SBT) is a joint company that handles office supplies and services as the distribution division of Plus Co., Ltd., a manufacturer of stationery and office supplies and office furniture. Company (Company President: Kimio Asano, Headquarters: Toshima-ku, Tokyo, hereinafter referred to as "Jointex Company"), we are offering a sales SFA service (Mobile Perfect® SP), a smartphone and smart tablet compatible service that is free of initial cost and available for as little as 100 yen per month. (hereinafter referred to as this service) has been introduced.
This has made it possible to quantitatively and in real time understand the actions of approximately 130 sales representatives at Jointex Company, which mainly deals with stationery and office supplies. In the future, Jointex Company plans to use the collected sales behavior data to visualize human resources, manage their behavior to utilize them efficiently, and plan strategies to systematically strengthen sales capabilities.
SBT will continue to actively promote the use of smartphones and smart devices at Jointex Company by proposing other Mobile Perfect SP service menus such as safety confirmation and event support.
Background of introduction
Jointex Company sells over 300,000 items including stationery, office equipment, office furniture, OA/PC supplies, home appliances, daily necessities, beverages, and food through stationery stores nationwide. In addition to our extensive product lineup, we are also strengthening our unique services that help solve problems faced by client companies and government offices and improve office productivity. In fiscal 2011, we achieved record sales and operating income. On the other hand, as the number of stationery stores and educational materials stores with which we do business continued to decrease due to the domestic economic downturn, we needed to further expand our business. Therefore, instead of relying on the skills of each salesperson or adopting a sales style that is biased toward behavioral patterns, the organization should adopt a system that improves the productivity of salespeople and strategically strengthens sales capabilities. was an urgent need. However, while considering the use of CRM (Customer Relationship Management) and SFA (Sales Force Automation), the cost and burden of implementation is high, and furthermore, it is difficult to use many functions. Its introduction has been postponed since then.
SBT proposed this service as a solution to the problems faced by Jointex Company. As a result, the following points were highly evaluated and the project was selected.
Example of inputting daily sales report using “Mobile Perfect SP” sales SFA service
About “Mobile Perfect SP” Sales SFA Service
This service allows you to easily input daily business reports and work reports by linking calendar data with cloud services such as Microsoft Co., Ltd. 's Office 365. On the administrator side, input data can be aggregated by individual, date, or arbitrary item, allowing the administrator to manage and view reports without burdening confirmation work.
SBT will continue to provide high value-added solutions and services aimed at strengthening the organizational sales capabilities of Jointex Company and further deepening cooperation with dealers.
Plus Co., Ltd. Jointex Company Company Profile
Through affiliated stationery stores nationwide, we are developing our business with a focus on ``Smart Office'', a delivery service that includes catalog mail order with dedicated sales support, and ``Smart School'' for the educational market. Additionally, we are strengthening our unique services that help solve problems faced by client companies and government agencies and improve office productivity. We provide a variety of services, including purchasing diagnosis for stationery, furniture layout proposals by customer designers, and a "translation one-stop service" that handles bulk orders for translation, design, and printing of pamphlets and other items for foreigners.
[Company Representative] Company President Kimio Asano (Managing Director, Plus Co., Ltd.)
[Headquarters location] Higashiikebukuro Center Building, 4-41-24 Higashiikebukuro, Toshima-ku, Tokyo
[Main sales locations] Sapporo, Sendai, Gunma, Saitama, Tokyo, Yokohama, Nagoya, Osaka, Hiroshima, Fukuoka
【home page】http://www.jointex.co.jp