Supporting remote maintenance support for after-sales service for manufacturing industry Launch of "Introduction support service for Microsoft HoloLens 2"

SB Technology Corp. (Headquarters: Shinjuku-ku, Tokyo, President ＆ CEO: Shinichi Ata, hereinafter referred to as SBT) is a device that realizes MR (Mixed Reality) from Microsoft Japan for customers in the manufacturing industry. We will begin providing implementation support services, including on-site installation of HoloLens 2, operational training, and support.

■Background
Labor shortages and a decline in the number of skilled workers are issues in the construction and manufacturing industries, and remote support for local workers using AR and MR (mixed reality) smart glasses is attracting attention. Furthermore, demand is expected to increase further due to improved convenience as 5G becomes more widespread.
According to Fuji Chimera Research Institute's "Future Prospects for AR/VR Related Markets 2020," the global market for AR and MR (mixed reality) smart glasses is expected to reach approximately 14 trillion yen in 2030, with particular It is expected that MR smart glasses will become mainstream in the future.
Under these circumstances, as on-site work in the construction and manufacturing industries has been restricted due to the impact of the new coronavirus, inquiries about remote maintenance using HoloLens 2 have increased from customers, and the need for remote maintenance has become noticeable.

SBT focuses on the construction and manufacturing industries, and has a track record of implementing many Microsoft solutions, so we support companies in the manufacturing industry to improve their after-sales service operations using HoloLens 2 and Dynamics 365 Remote Assist. I will do it.

Click here for details on "Introduction support service for Microsoft HoloLens 2."
https://www.softbanktech.co.jp/service/list/dynamics365/microsoft-hololens/

■Service overview (amounts do not include tax)

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■Endorsement
We have received comments from Microsoft Japan Co., Ltd. regarding the launch of this service.

We would like to extend a warm welcome to SB Technology Corp. 's launch of the "Microsoft HoloLens 2 Adoption Support Service". The digital transformation of companies is accelerating, and new ways of working using remote work are becoming widespread. On the other hand, there is an urgent need to create a system to reduce the number of visits and efficiently solve problems at after-sales service sites in the construction and manufacturing industries.
We are confident that SB Technology Corp. 's "Adoption Support Service for Microsoft HoloLens 2" will solve these issues and greatly contribute to operational efficiency and human resource development.
Microsoft Japan will continue to work closely with SB Technology Corp. to help our customers drive their digital transformation.

Ken Otani, General Manager, Business Application Business Division Microsoft Japan Co., Ltd.

SBT will continue to contribute to customer companies' DX promotion and new business creation by utilizing cutting-edge technologies such as cloud, IoT, and AI, with the aim of realizing a rich information society for the new normal era. .

• *The company names, product names, and service names mentioned in this release are trademarks or registered trademarks of our company or each company or organization.
• *Microsoft, HoloLens, Dynamics, and Microsoft Intune are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.