SB Technology

Quality Management Initiatives

Company-wide Efforts to Improve Quality

As a company-wide effort to improve quality, PMO has organized project management and quality management systems. For quality management method, we have defined a "Phase gate" that aims to prevent problems from becoming more serious by detecting and dealing with problems at an early stage. The overall picture of the Phase gate is as follows.

Phase gate

Click on the diagram to enlarge it.

What is PMO?

PMO (Project Management Office) is organizations responsible for auditing and supporting projects to ensure they are successful.

Project Audit

  1. Proposal review
    The PMO conducts various reviews from the proposal stage. Review proposals, project plans, project risks, and advise the project team.
  2. Project planning review
    At the start of a project, the PMO checks the adequacy of the project plan, such as scope and schedule, as well as the project structure and risk measures. The PMO will direct the revision of the plan as necessary.
  3. Process audits
    The PMO regularly audits the progress of the project in the proper process. The PMO checks for changes in project status, such as scope changes and schedule delays, to detect problems early and resolve them early.

Project support

The PMO provides a variety of support to the project team.

  • Development of various templates and checklists, standardization of various processes
  • Development of Project Management Information System (PMIS)
  • Provision of software licenses, such as project management software and integrated development environments
  • Support for obtaining PMP® (Project Management Professional) and CBAP® (Certified Business Analysis Professional) certification

Certification from external organizations

In order to raise employee awareness of quality and improve customer satisfaction, we have obtained certification from external organizations related to service quality.
License